Proteus®: More Than Just a Call Management System

Proteus® Enterprise/Trader is a call accounting solution which is widely used by major financial institutions, local authorities (governments), health authorities (hospitals) and academic institutions.
Communications management software is the nucleus of effective communications management; collecting call records from communications devices (traditional PBXs, financial trading systems and VoIP switches) to provide management reports that ensure equipment and networks are being used effectively and efficiently.
Key benefits include the following:· Communications cost savings· Increased employee productivity· Improved customer service· Increased network efficiency· Tackling fraud.
· Monitoring VoIP traffic and quality.(Available for Cisco)
Understanding the traffic patterns and the routing of calls through a telephone network allows the customer to maximize their investment, by eliminating congestion and simultaneously checking for excess and unnecessary capacity. Our customers continue to reap savings that have given dramatic returns on their investment, by using the information supplied in Proteus’® reports to optimize their networks.
How many calls terminated and were launched in a network? Where were they from? Which routes did they take? How many used overflow routes? Which network elements/switches are actually being used? Where is congestion and blocking occurring? What are the traffic patterns on a daily basis? Which hours/days of the week/year are busiest?With the move towards newer technologies, networks can be designed using the customer’s actual data and not statistical guesses? How are these questions being answered and how difficult was it to arrive at the answers? Most importantly, is the data accurate? Proteus® provides an easy-to-use and cost-effective solution.