The World Welcomes Unified Communications

The internet has become such an integral part of our every days, both at work at home. However, there are applications that still need some work. The internet’s ever-growing and ever-changing technologies seem to be making our lives easier every day, but there is still some room for improvement.

Unified Communications (UC) is a term that describes the combination of applications and technologies to provide on “unified” portfolio to customers. UC has been heralded as the next wave of change to internet applications, such as call recording and call accounting. For one supplier to provide on package of applications that are integrated with one platform and that work together to provide the most robust application set yet. The concept is that of a “one stop shop.” The applications available in UC provide real-time and non-real-time communications services. The services available with UC packaging include, but are not limited to: Internet Protocol (IP) telephony, presence, call control, speech control, instant messaging (IM)/chat, conferencing (voice and video), voicemail, email, SMS and fax.