The cost and inconvenience of having to create and deliver multiple copies of invoices tobe sent to different offices.

A WELL KNOWN FINANCIAL INSTITUTION came to CTI Group because they had numerous offices spreadthroughout North America and globally. It was management's objective for each office to receive theirown billing detail, yet headquarters needed a copy to review and pay the invoice. Security and privacystandards dictated that regional managers should not be able to view other managers' invoice information.It was necessary for the long distance carrier to implement several bill invoice levels for theregional offices and to send a complete copy of the bill to headquarters.

Issues: The cost and inconvenience of having to create and deliver multiple copies of invoices tobe sent to different offices.

The Goal: Allocate invoice detail to regional offices, maintain autonomy for each regional officeand provide one master invoice to headquarters for complete review and control

THE RESULT: CTI Group's eBilling Software
Combination Billing: CTI Group's platform allowed the service provider to combine invoices thatroll-up to a master invoice level while still maintaining the unique account structures within eachinvoice. As invoices are received throughout the monthly billing cycles, they are matched backto the master invoice level and combined for presentment. All reports and totals can be run andreviewed at this new master level. This eliminates the need to create multiple invoices for thesame corporate customers.Web Access: Corporate customers are able to view their invoices using their Web browsereliminating the need for paper bills, CDs, or installation f client billing software.