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Tuesday, October 27, 2009

Think about this: 70% of school administrators have been threatened by a parent.

Teacher victimization by aggressive parents is the reason that 40% to 50% of new teachers leave the profession within five years.

What happens when the safety of your teachers becomes a he said/she said situation?
Although there has been an enormous amount of attention, funding and research regarding school safety since the late 1990s, there has been very little given to the issue of problem parents in the school setting. School personnel interact with parents on a daily basis and fortunately, most of these interactions are pleasant. However, instances of parental aggression do occur and are, in fact, on the rise. Teachers are constantly concerned about an increasing number of problem parents who question grades and often harass teachers regarding the treatment their child is receiving at school.

There are those that have experienced situations in which parents cornered a teacher, sent harassing emails and threatened their jobs or bodily injury, but the most prevalent behavior is verbal victimization. And while parents have the right to question teachers in regards to their child, they never have the right to make threats or become aggressive.

In this day and age it is rare that a teacher does not have a direct line or two in their classroom, making it easy for parents to reach them. Because most parents work, it is easier for them to communicate by phone. A simple phone call questioning a teacher’s professional judgment can quickly turn into verbal abuse and threats being made towards the teacher.

Unfortunately, at the end of the day, it is becomes the teacher’s word against the parent’s.
Threats can happen at anytime and to any school; therefore, the time to prepare the administrators, teachers, students, and parents of your school system for threats is now. Not only must telephones be available in every classroom, but other areas frequented by teachers and students, for emergency use as well.

The ability to validate a threat or harassment is invaluable that is why schools must turn to a comprehensive campus-wide IP phone system to provide for teacher and student safety. Make the smart choice and integrate SmartRecord IP into your safety preparedness practices this year.

SmartRecord IP is available in VoIP Call Recording, Hosted Call Recording, IP Call Recording and in almost any type of Call Recording System you could want.

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