They wanted to turn their Telecom department into a profit center.

Over the years our eBilling solution has had more than its share of happy customers.

A TOP-TEN GLOBAL ELECTRONICS MANUFACTURERS needed the ability to allocate invoice information with different rates from the carrier, based upon the international dialed number.

They wanted to turn their Telecom department into a profit center by increasing the rate of a call when it was billed back to the individual departments. They specifically wanted to be able to increase the calls by a specified percentage to certain international countries which would vary depending on the country called.

Issues: Allocating invoice detail with different costs was very labor intensive. Excel did not provide sufficient reporting to accomplish this task.

The Goal: To see increased revenue based upon the dialed location.

THE RESULT: OUR eBILLING SOLUTION
Recosting: by using the recosting feature, an electronics manufacturer was able to create multiple rate entries for each international location with different percentage mark-ups.

These rate entries were then applied to regional in packages allowing different offices to call different international locations with unique rate plans.