Reduce Customer Churn with CTI Group’s Electronic Bill Presentment and Analysis

CTI Group’s electronic bill presentment and analysis applications provide detailed drill-down and graphical analysis functionality that allows recipients to easily analyze and allocate the bill as necessary. In fact, studies have shown that CTI Group’s electronic bill presentment can reduce customer churn by up to 7%. That means decreased customer service calls in and increased customer satisfaction overall.

CTI Group has two options for electronic bill presentment. Dynamic Reports designed more for the residential and small business while Analysis fits better with the medium to large businesses. But, with both applications, the same is true. The bill is sent directly to an administrator with customer defined reports and allocations already in place, making bill analysis virtually automatic and making the bill itself easier to understand and manipulate.

To reduce customer churn, turn to electronic bill presentment and analysis with CTI Group.