CTI Group Now Offering Hosted Pay-Per-Use Call Recording

CTI Group’s hosted call recording is offered on a pay-per-use basis. The pay-per-use service is designed to help both end user and service provider customers slowly acclimate to the benefits of call recording without the burden of a high initial capital investment. CTI Group can easily provision call recording service for either a traditional phone system or soft switch. Once provisioned, the call recording is billed per minute of use. The customer buys a block of minutes and all of their usage is covered until they go over those minutes. CTI Group will then bill for additional minutes on a monthly basis. CTI Group’s SmartRecord Online is affordable for customers and gives them a definite strategic advantage.

By providing a hosted call recording service option to service providers, you are now able to offer call recording services that help you build a customer base without any upfront investment.
We have a “build and move” strategy for service providers. First, “build” your customer base and then “move” them to your own SmartRecord IP platform when you can justify the investment.

The service offers a transitional strategy to service providers and enterprise customers reluctant or unable to invest in call recording technology. Pay-per-use allows service providers to see immediate increases in ARPU while requiring no commitments or porting of numbers on the part of the service provider. With the recent downturn in the economy, many companies are searching for immediate revenue opportunities that require no upfront capital investment. With CTI Group’s new pay-per-use call recording, service providers can offer a complete VoIP package easily and cost effectively.

CTI Group’s hosted call recording service helps organizations drive efficiency, automation and distributed workforce management. Not only affordable, the service works with your existing phone service, no additional equipment or porting of numbers is needed. Our service is a securely hosted software-based recording system. The platform and architecture of our hosted call recording solution allows for flexibility in scaling and security.

For more information about CTI Group’s VoIP Call Recording solutions or about SmartRecord Online specifically, please contact us at moreinfo@ctigroup.com.