CTI Group offers Trend Analysis as Key Component of EBPP Software Package

Trend comparison is key in planning ahead and successfully controlling effective use of resources. To make the maximum use of bill-derived management information, businesses need to easily analyze and understand ongoing trends. Analysis 5 EBPP delivers this more effectively than any other solution. Analysis 5 is the component of CTI Group’s electronic bill presentment and payment system that deals with bill analysis and reporting.

Graphical reports enable your customers to identify trends over a number of bills. A highly accessible Trends Dashboard displays ‘Observation Trends’ and ‘User Defined Trends’ based on the bills available. With popular trend reports available as standard, plus functionality to define their own, users can develop a clear idea of normal usage patterns, then spot opportunities or anomalies like sudden surges in certain types of calls.

As indicated in the name, Analysis 5 provides feature rich electronic bill presentment analysis with functionality that empowers Telco customers from large SMEs through to Multi-National businesses to produce the reports they need to conduct business, increasing customer satisfaction.

For more information about CTI Group’s electronic bill presentment and payment solutions or about Analysis 5 specifically, please contact us at moreinfo@ctigroup.com or http://www.ctigroup.com/.