How eBilling can save the billing company money

The internet has given us the freedom to conduct business almost exclusively in “the cloud.” We are now communicating almost exclusively via online interactions and yet much of our billing is still done via fax machines and snail mail. With the advances in security and analysis technology, any company that is not utilizing the efficiency and ease of eBilling is missing an opportunity to improve efficiency and accuracy in their billing practices.

1. Saves money on invoicing expense: Historically, businesses have received bills and statements via fax and snail mail. To verify that the invoice was received, the billing company would have to place a follow up call or email to verify delivery. This process is far from efficient and leaves much room for improvement. With eBilling, the bill can be automatically delivered to one or many email boxes. The bill can now come with ready-made departmental allocation and statistical analysis. This not only increases the efficiency and effectiveness of delivery of the bill, but also allows the provider to provide more thorough information about the bill – taking that responsibility off of the end customer. While most companies break even in their first year of implementing an eBilling system, it provides significant return on investment in subsequent years.

2. Receive Payments Quicker: From the time a bill is printed, it has to go through so many processes to get to the recipient. It has to be printed, folded, stuffed in an envelope, stamped, taken to the post office, put on a truck to go to the destination city, unloaded from that truck and put on another truck for delivery. This process can all be alleviated with an eBilling system. The bill is automatically sent via email and received immediately. The lag-time experienced in the traditional delivery system is a thing of the past. Statistically speaking, people pay their bills more quickly when they come via email. It is so easy to just click on the link and hit pay, that most people will just handle it immediately. Whereas, with the traditional billing method, the bill might sit on someone’s desk for weeks before that bill is actually paid – and the check sent back through the same logistical maze that the bill went through in getting to the customer.