CTI Group
CTI Group Software Applications

Tuesday, December 8, 2009

Benefits of eBilling to your customer

1. Improves Customer Service: By having access to your customers via email, you are able to provide them with other bits of information about your company and their offerings. This provides your customers with the most up-to-date information on your services and specials. Equally, customers are able to review their bill quickly and easily with the analysis already done for them. At a glance, they can review departmental allocations and identify areas for concern. Many of the questions that are so prevalent in reviewing a bill can be alleviated with the detailed drill down functions of eBilling. You can easily drill into the details of your bill without having to sift through hundreds of pages of call logs.

2. Improves organization of past bills: Rather than having to go the cellar to review file cabinet after file cabinet of past bills, bills can be organized electronically for easy retrieval in the future when needed.

3. Decreases Carbon Footprint: eBilling software allows the billing company and the customer alike to become more responsible for the health of the environment. By eliminating the paper on which the bill is printed and the checks with which the bill is paid as well as eliminating the transportation necessary to move the paper bills and checks from place to place, both the billing company and the customer company are able to help in the fight against global warming.
Provide your customers with the advantages of eBilling today!

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