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Wednesday, May 13, 2009

Green Business Solutions: Making the Most of Paperless

Going green is not just a trend, it is a smart decision that both consumers and businesses benefit from. Ironically, many of the environmentally beneficial solutions are also beneficial economically. eBilling is a prime example of a business solution that works to save money and the environment. It can cost hundreds of dollars to mail out invoices, receipts, and other bills to your clients. First you have to pay for the production of this material, and then you have to pay for the distribution. However, eBilling is a low cost alternative that even a small business can afford. Especially if you work with international clients, eBilling is a foolproof and vital method to deliver important information at a very low price.

Clearly, the money saved on production and distribution of paper billing makes eBilling a large financial advantage over alternative billing methods. eBilling is obviously beneficial to the environment, but there are other benefits of eBilling to be aware of. The environmental benefits of eBilling also affect the perspective of a customer. When a business offers the option of paperless billing, this builds rapport with an environmentally conscious consumer and can help to increase customer satisfaction, retention, and even referrals. Not only does eBilling cut costs and environmental waste; but paperless billing offers a whole new element to billing that simple ink and paper can’t provide. The end user benefits are limitless. More information can be made available in a statement provided through the internet, and there is less confusion on the clients end. (Nobody likes to feel confused over a bill!)

In fact: when the right information is given, you will also save money by cutting back on customer service calls! A good eBilling service provider will offer useful templates and resources to ensure that an end user will receive the most important information (based on independent research.) One of the greatest benefits to paperless billing is how quickly an eBill can reach the client. Instead of waiting days, even weeks, for the information to arrive… a valued client may instead receive important information in a matter of seconds, or minutes after being sent. (The quicker a bill or invoice is received, the quicker a payment is received.)

Paperless billing saves environmental waste. Both businesses and consumers are participating actively in “going green” not because it is a trend, but because it is important to conserve and reduce waste. eBilling is a green business solution that will build rapport and increase sales by increasing customer satisfaction. By cutting back on the costs of production and distribution of paper billing, you will save a whopping amount of money and time. Important information will reach clients much quicker if you use paperless billing, and each transaction can complete in a shorter amount of time than would be possible with paper billing. Finally, eBilling allows a client to receive all of the important information they need so there is no confusion over a statement. The benefits of eBilling are endless!

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