What differentiates Proteus from other call management systems?

Proteus is a first-class call management system, equipped with a range of standard and custom reports that are easily automated with output to screen, print, or email. Proteus has many standard report templates designed to meet the typical needs of a communications management solution. These template reports include cost analysis, traffic times, and trend reports. If these templates do not fully cover the exact needs of your customer, Proteus also includes an advanced filtering system that enables end users to easily design and update any number of customized reports, saving valuable time while fitting the needs of the end user.

Proteus is also equipped with a versatile alarm system that alerts key personnel to actions of particular interest within the communications system. Alarms can be customized and sent to an individual or a group, typically via email or flagged on screen. Alarms are instant, providing information in real time once a call has been terminated. This call accounting system includes a default set of ten alarm templates, including one that identifies when and from where a 911 call was placed. Alarms can be used for immediate detection of fraud and security breaches as well as alerting the end user of telecom equipment failures. All of these alerts can quickly and efficiently provide the end user with the information necessary to keep the business running smoothly and efficiently while providing a safe and secure environment for the employees. Call management systems are generally very similar in the functionality and features that they offer, but with Proteus, you get the standard functionality and so much more.