What is Proteus Trader and How Can It Work For You?

Proteus Trader is an advanced telemanagement software solution that gives financial institutions total visibility of their phone costs and usage. It is the only solution available that integrates dealerboard data and fixed line, mobile, internet, email and voice recording usage under a single organizational database and a secure web interface. Proteus Trader can collect data from either a single site or a global network with hundreds of remote branches/locations.

Proteus Trader can monitor traffic across unlimited remote sites enabling control of all communications from a central location. Proteus Trader has a superior reporting function providing over 50 standard report formats while allowing tailor made reports. Its web browser interface means you can collect data and schedule reports whenever you like, wherever you are. This can include a telephone bill comparison to ensure you are always getting the best carrier rates or response time efficiency allowing you to manage call center activity and customer service levels. Proteus Trader can operate in both a fixed and free-seating environment. Additionally, communication costs can be reduced by creating employee accountability for personal use of business communication tools, such as company mobile phones and unnecessary calls to high cost numbers. Proteus Trader can also measure response and handling times along with identifying missed and unanswered calls.