CTI Group
CTI Group Software Applications

Tuesday, July 7, 2009

Cost effective IP Call Recording with Internationalization and Super Security

When industry regulations necessitate recorded phone calls, we’ve got you covered. Remaining legally compliant is vital to your business success, and our call recording feature substantially lowers your risk. In addition, our easy-to-use solution improves your customer experience so you can build proactive, powerful consumer relationships. Our cost-effective, user-friendly IP call recording solution ensures that you have the flexibility, scalability, and compliance coverage you need – with no capital investment in hardware or software.

Your business requires superior call recording services, and we provide a flexible solution to meet your unique needs. Whether you’re a retailer depending on phone order confirmations or an insurance provider that relies on claims recordings, we support you with an industry-leading solution – one that’s changing the face of call recording and VoIP services by employing customer-focused innovation.

Bringing you internationalization and superior security - language and time zone barriers are now a thing of the past. Our advanced internationalization features guarantee that you can fully benefit from our call recording solution, regardless of your geographic location. We understand how important data security is to your business. A superior data encryption process ensures your calls are well protected. In addition, recorded calls required for legal, regulatory, or compliance purposes can be safely transferred from our web-based system to your proprietary system individually or in batches.

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