CTI Group
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Friday, July 10, 2009

Proteus gives you total visibility of your communication costs and usage.

In the world of expanding communication systems, it is increasingly necessary to be able to manage the entire spectrum of communications from landlines to Internet and mobile phones. In addition to being able to manage the cost of communication systems, it is important to manage staff productivity. Possessing information about the ways employees are using communication systems empowers managers to make decisions that can improve productivity and, ultimately, profitability for the company.

Proteus is an easy-to-use call accounting system that captures and records data on incoming and outgoing communications directly from the PBX switch. By automatically collecting information into professional management reports in real time, Proteus provides analysis of your total communications arsenal including cost allocation throughout the company, bill verification, traffic monitoring, efficiency analysis and system abuse identification.

Proteus quickly demonstrates commercial value. ROI can be recognized to the enterprise immediately, but most often a true return is realized in 3 to 4 months. That means you are simply growing revenue 4 months after installation, as a result of more efficient communications expense management. This quick ROI is achieved by identifying and eliminating external fraud, unnecessary telecom expenditures, employee time abuse, employee telephone misuse and lost business opportunities. Bottom line: Proteus allows your business to manage communication costs more effectively.

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