How a Telemanagement System Can Help you Eliminate Employee Phone Fraud

Fraud Guard is an add-on module for the Proteus family of call accounting systems. With comprehensive monitoring and reporting, it provides a flexible way to control voice costs and guard against the misuse and abuse of voice systems.

Fraud Guard offers high quality, real time monitoring of activities such as incoming, outgoing, international and out of hours calls, together with 24x7 monitoring of a voice network’s status. Its rich graphical representation and easy interpretation lends itself to a wallboard presentation.

Even businesses that are already enjoying the benefits of a call accounting system will appreciate the enhanced monitoring and control provided by Fraud Guard. Traditionally, call accounting systems are used to analyze historical call traffic, for example investigating calls made by individual departments at the end of each month. This means that businesses don’t always have the immediate, hands-on control they need to manage their ongoing communication costs. Small to medium enterprises to large multi-nationals across a wide range of vertical markets, including public sector, finance, professional services and manufacturing, appreciate the additional level of awareness provided by Fraud Guard. By setting limits on costs for individuals, departments and cost centers, they are notified as those limits are approached and if they are subsequently breached.