CTI Group
CTI Group Software Applications

Friday, September 11, 2009

When industry regulations necessitate recorded phone calls, we’ve got you covered. Remaining legally compliant is vital to your business success, and our call recording feature substantially lowers your risk. In addition, our easy-to-use solution improves your customer experience so you can build proactive, powerful consumer relationships. Our cost-effective, user-friendly call
recording solution ensures that you have the flexibility, scalability, and compliance coverage you need – with no capital investment in hardware or software.

Your business requires superior VoIP call recording services, and we provide a flexible solution to meet your unique needs. Whether you’re a retailer depending on phone order confirmations or an insurance provider that relies on claims recordings, we support you with an industry-leading solution – one that’s changing the face of call recording and VoIP services by employing customer-focused innovation.

We understand how important data security is to your business. A superior data encryption process ensures your calls are well protected. In addition, recorded calls required for legal, regulatory, or compliance purposes can be safely transferred from our web-based system to your proprietary system individually or in batches.

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